Setup, copier configuration, signal formats, risk rules, licences and billing. Search or browse — most tickets we receive are answered on one of these pages.
9 articles across 6 categories
Account, first instance, first copied trade.
Sources, destinations, sizing, symbol maps.
Manual entries, broker import, risk percentages, and your firm’s own limits.
Trials, invoices, VAT, changing or cancelling.
Password, two-factor, email changes, closing an account.
Missed copies, failed activations, errors in the Cockpit.
The full manual for each tool, and for the platform itself. Each one opens as a PDF in a new tab, ready to read or save.
Open a ticket and we’ll pull your instance state, licence status and the relevant relay logs before replying — so the first response is an answer rather than a request for screenshots.
Open a ticket →