Answers, sorted by what you’re doing.

The 7-day free trial

Every paid plan — Starter, Pro, and Hedge — starts with a 7-day free trial when you subscribe.

• A card is required at signup, but nothing is charged during the trial.
• Your first real charge fires automatically on day 7, for the full plan price, unless you cancel before then.
• The trial applies once per plan per member. If you've already paid for a given plan before, resubscribing to that same plan doesn't grant a second trial on it.

Cancelling any time before day 7 means $0 is ever charged to your card — you don't need to time it to a specific hour, just before the trial ends.

Cancelling your subscription

Cancel anytime from Account → Settings → Subscriptions in the dashboard sidebar. The Manage billing & cancel button opens Stripe's secure billing portal, where you can cancel, update your payment method, or pull up past invoices.

• Cancel during the free trial and you're not charged — access ends right away.
• Cancel after your first charge and you keep full access until the end of your current billing period. There's no prorated refund for the unused remainder of a cycle (see Refunds below).

Upgrading from Pro to Hedge

Go to Account → Settings → Subscriptions and choose Upgrade plan, or pick Hedge directly from the pricing page. Since you're already an active subscriber, the switch is prorated automatically: you're billed the price difference for whatever remains of your current cycle rather than a fresh full-price charge, and your next renewal bills at Hedge's normal rate going forward.

Refunds

The summary version:

• During the trial: cancel and you're never charged — nothing to refund.
• After your first charge: no refunds for the unused portion of a billing cycle. Your plan simply runs to the end of the period you already paid for.
• Custom EA/risk-tool deposits, one-time purchases, and MQL5 Marketplace items each follow their own, separate rules.

Mid-cycle cancellations aren't refunded on a pro-rated basis — plan the timing of a cancellation around your renewal date if that matters to you.

This article is a summary, not the full legal text. For exact terms, exceptions, and how to request a refund on a one-time purchase, see the Refund Policy page under Legal in the site footer.